Terms of Use

Last Updated: 15.08.2024

1. INTRODUCTION
   

   Welcome to Novareach AI. These Terms of Use govern your access to and use of Novareach AI's services, including our website, Results as a Service (RaaS) platform, and AI-driven solutions (collectively, the "Services"). By using our Services, you agree to these Terms. If you disagree with any part of these terms, you may not access or use our Services.

   
   

2. DEFINITIONS
   
   "Novareach AI," "we," "us," or "our" refers to Novareach AI. "You" or "your" refers to the individual or entity using our Services. "AI Agents" refers to our artificial intelligence-powered software that performs various tasks within our Services.

   
   

3. SERVICES DESCRIPTION

   
   

   3.1. Novareach AI provides cutting-edge AI-driven solutions for Sales Outreach, Inbound Support, Customer Success, and Support, operating under a Results as a Service (RaaS) model.
   
   3.2. Our Services include, but are not limited to:
   a) AI-powered lead qualification and appointment scheduling
   b) Automated customer inquiry management
   c) Data-driven insights and analytics
   d) Continuous optimization and machine learning enhancements
   
   3.3. We reserve the right to modify, suspend, or discontinue any part of our Services at any time.

   
   

4. ACCOUNT REGISTRATION AND SECURITY
   
   4.1. To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process.
   
   4.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
   
   4.3. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

   
   

5. USER OBLIGATIONS
   
   5.1. You agree to use our Services in compliance with all applicable laws, regulations, and these Terms.
   
   5.2. You shall not:
   a) Use our Services for any illegal or unauthorized purpose
   b) Attempt to gain unauthorized access to our systems or networks
   c) Interfere with or disrupt the integrity or performance of the Services
   d) Reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without our express written permission

   
   

6. INTELLECTUAL PROPERTY RIGHTS
   
   6.1. The Services, including all content, features, and functionality, are owned by Novareach AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
   
   6.2. You are granted a limited, non-exclusive, non-transferable, and revocable license to use our Services for their intended purpose.
   
   6.3. You may not modify, adapt, or hack the Services or modify another website so as to falsely imply that it is associated with Novareach

   
   

7. AI. DATA USAGE AND PRIVACY
   
   7.1. Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
   
   7.2. You grant Novareach AI the right to collect, analyze, and use data generated through your use of our Services to improve and optimize our AI Agents and overall service quality.

   
   

8. PAYMENT TERMS
   
   8.1. Fees for our Services are based on our RaaS model and will be outlined in your service agreement.
   
   8.2. You agree to pay all fees in accordance with the payment terms specified in your service agreement.
   
   8.3. All fees are non-refundable unless otherwise specified in your service agreement or required by law.

   
   

9. TERM AND TERMINATION
   
   9.1. These Terms will remain in full force and effect while you use the Services.
   
   9.2. We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
   
   9.3. Upon termination, your right to use the Services will immediately cease.

   
   

10. DISCLAIMER OF WARRANTIES
    
    10.1. The Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.
    
    10.2. Novareach AI does not warrant that the Services will be uninterrupted, timely, secure, or error-free.

    
    

11. LIMITATION OF LIABILITY
    
    11.1. To the fullest extent permitted by applicable law, Novareach AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
    
    11.2. Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount paid by you, if any, to Novareach AI for the Services during the 12 months preceding the claim.

    
    

12. INDEMNIFICATION
    
    You agree to indemnify and hold harmless Novareach AI and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising out of your use of the Services or violation of these Terms.

    
    

13. GOVERNING LAW AND JURISDICTION
    
    These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be instituted in the federal courts of the United States or the courts of the State of Delaware.

    
    

14. CHANGES TO TERMS
    
    We reserve the right to modify these Terms at any time. We will notify you of any material changes via email or through our Services. Your continued use of the Services after such modifications will constitute your acknowledgment and agreement to the modified Terms.

    
    

15. MISCELLANEOUS
    
    15.1. These Terms constitute the entire agreement between you and Novareach AI regarding the use of the Services.
    
    15.2. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
    
    15.3. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

    
    

16. CONTACT INFORMATION
    
    If you have any questions about these Terms, please contact us at:
    
    Novareach AI LLC
    254 Chapman Rd, Ste 208 #18979, Newark, Delaware 19702 US
    Email: hello@novareach.ai
    
    By using our Services, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.