Flexible Pricing That Scales With Your Customer Experience Goals

Choose a plan that amplifies your team's capabilities, from growing businesses to enterprise operations

Exceptional customer experiences shouldn't require enterprise budgets. Our transparent pricing ensures you invest in results, not complexity.

Starter Plan

from $490/month

Essential intelligence for growing teams
Transform your customer knowledge into intelligent experiences. Perfect for companies ready to eliminate fragmented customer information and create consistent, helpful interactions.

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What’s included?

Knowledge Hub Intelligence - Centralized customer information with AI-powered insights
AI Chatbot - Advanced conversation management with context preservation
Email Intelligence - Automated email responses with contextual understanding
Basic integrations - Connect with existing CRM and communication tools
Email & chat support - Professional assistance during business hours
30-day satisfaction guarantee - Risk-free implementation

Perfect for companies seeking unified knowledge management and chat automation

Professional Plan

from $1,190/month

Complete omnichannel intelligence for scaling businesses
Add voice capabilities and advanced automation to your customer experience foundation. Complete platform for companies ready to handle all customer touchpoints intelligently.

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What’s included?

Everything in Starter - Knowledge Hub, Chat, and Email Intelligence
Voice AI capabilities - Natural conversation intelligence and routing
AI Support Tickets - Intelligent escalation and context management
Advanced integrations - Salesforce, HubSpot, and 50+ business tools
Predictive analytics - Customer behavior insights and trend analysis
Priority support - Phone, email, and chat with faster response times

Ideal for companies requiring comprehensive customer experience automation

Most popular

Business Plan

from $2,890/month

Enterprise-grade intelligence with IVR and booking capabilities
Complete customer experience ecosystem including phone system intelligence and automated scheduling. For organizations requiring sophisticated multi-channel operations.

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What’s included?

Everything in Professional - Full voice and chat platform
AI IVR System - Intelligent phone routing without keypad navigation
Booking Intelligence - Automated scheduling and calendar coordination
Advanced security controls - SOC 2 certified infrastructure with enhanced protection
Custom integrations - Bespoke API development for unique requirements
24/7 priority support - Round-the-clock expert assistance

Designed for companies managing complex multi-channel customer experiences

Enterprise Plan

from $12,500/month

Strategic customer experience transformation for large organizations
Complete customer experience intelligence ecosystem with dedicated infrastructure, strategic consulting, and unlimited customization. For organizations where customer experience is a core competitive advantage.

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What’s included?

Everything in Business - Complete platform foundation with all intelligence modules
Dedicated Infrastructure - Private cloud deployment with guaranteed resources
Custom AI Training - Industry-specific model development and optimization
Strategic Consulting - Customer experience transformation specialists and roadmap planning
Unlimited Usage - No limits on interactions, users, or data processing
Advanced Security & Compliance - On-premise options, custom security protocols, audit support
API Development - Custom integrations and bespoke feature development
SLA Guarantees - 99.9% uptime with financial penalties for downtime
Executive Support - Direct access to leadership team and priority feature requests

Designed for organizations with 1000+ employees or unique requirements demanding strategic customer experience partnership

Frequently asked questions

How does AI enhance customer experience without losing the human touch?

Our AI amplifies human empathy by handling routine tasks, preserving context, and surfacing insights that help your team deliver more personalized, meaningful interactions. The technology works behind the scenes to make human connections stronger, not replace them.

What integrations are available with existing customer experience systems?

Novareach AI connects seamlessly with 50+ popular business tools including CRMs, help desk systems, e-commerce platforms, and communication tools. Our open API supports custom integrations for unique business requirements.

How quickly can we implement and see customer experience improvements?

Most mid-market companies see meaningful improvements within 2-3 weeks of implementation. Our interconnected platform design eliminates the typical 3-6 month deployment timelines associated with fragmented solutions.

What compliance standards are met through your certified partners?

Your data is protected through SOC 2 certified infrastructure partners, with GDPR compliance through trusted EU cloud providers. We deliver enterprise-grade security without enterprise complexity.

Can the AI handle complex customer scenarios that require human expertise?

Absolutely. Our intelligent escalation system recognizes when human expertise is needed and seamlessly transfers context to your team members, ensuring customers never repeat their story or lose momentum in their journey.

How does the interconnected platform approach differ from traditional tools?

Unlike fragmented solutions that create data silos, our platform ensures every customer interaction informs and improves all others. Context flows seamlessly between channels, creating cohesive experiences instead of disconnected touchpoints.

What ROI can we expect from implementing Novareach AI?

Mid-market companies typically see 60-80% reduction in routine inquiry handling costs, 45% improvement in customer satisfaction scores, and 3.5x faster issue resolution within the first quarter of implementation.

What kind of support and training is provided during implementation?

Every mid-market implementation includes dedicated customer success partnership, customized training for your team, and ongoing optimization support to ensure maximum value from your investment.

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